FAQ | Vima Rev | Strobe Training
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FAQ

Have a different question? Call Customer Service at 405-463-9152 or email customerservice@vima.com.

Training

What is stroboscopic training?

Stroboscopic training is a style of training that can help enhance sensory skills. The VIMA REVs incorporate stroboscopic lenses to improve sensory and sensory-motor skills. It does this by taking away varying amounts of visual information, forcing an athlete to be more efficient with the limited, decision-making information that he or she is provided. This powerful tool forces an athlete to, “keep their eyes on the ball” and ultimately, “slows the game down.” REVs can be integrated into traditional training drills. The strategy is to first do a drill with the REVs in a continuous open (clear) state, followed by the same drill with the REVs flickering at increasing levels of difficulty. Lastly, repeat the drill with the REVs in the open (clear) state so the athlete can fully appreciate the training effect. The REVs can be implemented into existing catching, batting, pitching, or defensive drills and into agility, balance, reaction and coordination exercises. Performing drills with REVs should be challenging, but not frustrating. The trainer or coach should increase the difficulty when the athlete has mastered a particular skill level. If the athlete becomes frustrated, the difficulty should be decreased to allow the athlete to achieve some success while still providing a challenge.

How soon will I see results

With certain skills, you may notice improvement in as little as 10-15 minutes of training. As a general guide, on-field improvement should be achieved in no more than three weeks.

How long should I train?

We recommend training for 15-20 minutes a day, 3 times a week in order to see a noticeable difference in performance.

What happens if I stop training?

It varies from athlete to athlete. Some athletes may experience a decrease in skill and success, while others may maintain their performance gains.

Is there research to support stroboscopic training?

VIMA REV stroboscopic training is based on numerous published, peer-reviewed studies. These studies have been conducted by some of the country’s most respected institutions.  Browse around our Science page to learn more.  

Ordering

Can I order more than one pair of REVs?

Yes—if you are ordering more than 12 we suggest you reach out to info@vima.com.

Do you have a warranty policy?

VIMA product is warranted to be free of defects in materials or workmanship, under normal use, for a period of one year from the date of purchase.  This limited warranty excludes damage resulting from improper care or handling, accidents, modifications, unauthorized repairs, normal wear, or other causes which are not defects in materials or workmanship.  If you product is defective, email customerservice@vima.com.  If there is a covered defect, VIMA will replace the product (if available) or issue a full refund. 

What do I need if I need to cancel my order?

Email customerservice@vima.com to cancel your order. If your order has not yet shipped, we will refund your order immediately.

I don't live in the U.S. Can I still order the REVs?

Yes, but VIMA does not cover shipping costs outside of the continental U.S. For orders outside of the U.S., Canada, and Mexico please email info@vima.com.

Who is responsible for import taxes on international orders?

Individuals purchasing from VIMA are responsible for paying any import taxes on international shipments. The shipping prices listed in the VIMA REV store do not include any customs, duties, fees, taxes or other charges that may be applicable if shipping is requested to an address outside the contiguous United States.

Is there a return policy?

VIMA has a 30 Day Satisfaction Guaranteed Return Policy. If you are unsatisfied with your purchase of a product from vima.com for any reason, you have 30 days from the date of purchase to request a full refund.

In order to qualify for a refund, certain conditions must be met. To view a list of these conditions, check out the "Return Policy and Warranty" section of our Warranty page.

How do I return my REVs?

To return your device and receive a refund, you must obtain a Return Merchandise Authorization (RMA) from VIMA. To request an RMA, please contact our support team at customerservice@vima.com.

Medical

Should I see an eye doctor first?

To use the REVs, you don’t have to see an eye doctor first. For optimal training benefits though, visual clarity should be addressed.  Athletes should find a doctor who is trained to address the higher visual and environmental demands of athletes and their activity.

What is the risk if I am susceptible to seizures?

All of the settings on the REVs are slower than the range of seizure-inducing flicker rates; however, you should not use the Rev if you are susceptible to seizures.

What if I begin to experience light-headedness or motion sickness symptoms when using the REVs?

Due to the disruptive nature on visual perception, occasionally individuals will experience subtle symptoms of motion sickness. You should stop stroboscopic training when such symptoms are first experienced. By training shorter durations, more frequently, these symptoms often dissipate by desensitizing the visual system. Once this happens, you’ll be able to lengthen training sessions.

Do you offer prescription lenses?

At this time, no.  Stay in touch--we plan to offer prescription options in the near future. 

Using the VIMA REV App

How do I pair my REVs with the app?

Download pairing instructions here. 

Can I connect to more than one pair of REVs simultaneously?

At this time, no.  However, you will find that it is easy to switch back and forth between multiple REVs.  While connected to one pair of REVs on the REV CONTROLLER app screen, simply press <- to see the list of serial numbers in range.  The REV you are currently connected to is highlighted; tap a different serial number to switch remote control to a different REV. 

My app is not detecting my REVs—what is going wrong?

First, ensure your Bluetooth® settings on your mobile device is turned on. Your REVs are most likely paired to another mobile device.  To make your REVs available to pair with any device, while your REVs are already turned on, press and hold [+].  While still holding [+] press and hold [M] until the LCD Display reads “WR” for wireless reset.  Your REVs are now available to pair with any mobile device.  If you still are unable to pair, try closing out of the app and restarting, or reach out to customerservice@vima.com.

"Out of Range" Message

Remote control is limited to the range of the Bluetooth signal.  When the wearer goes out of range and disconnects from the app, the app will notify you of a lost connection.  Should the REV user come back in range of the Bluetooth® signal, the app will automatically reconnect and remote control functionality can resume. 

Product Specifications

What makes the REVs better than other strobe training systems?

See product pages for specific feature call-outs. Impact-resistance and ballistic rating, unique flicker rates, custom-tinted lenses, enhanced opacity, built-in Bluetooth for wireless control, and sealed, water-resistant components are all unique to the REV system.

What frequency or duty cycles are available on the REVs?

The Vision Quotient, or VQ Mode, is related to the amount of vision occluded.  Both the REV Sport and REV Tactical have 11 unique VQ Modes.

What is included in the box?

Both REV Sport and REV Tactical include the REV glasses, strap accessory, micro-USB charging cable, wall plug, instruction manual, and lens cleaning cloth.  The REV Tactical also includes interchangeable bayonet temples.

What is the battery life?

You should expect 8+ hours of battery life from a full charge.

Will the REVs fit me?

The REVs are one size fits all, and can fit children and adults of all ages.  The strap can be adjusted to fit any head size, and the bayonet temples can bend and flex as needed to fit.

How do I remove the strap accessory and/or install the temples?

Reference this instructional video to learn how to remove the strap and/or install the bayonet temples.